Financial & Economic Blog

SAN JOSE, Calif., and ARMONK, NY - November 12, 2007 - Cisco® and IBM (NYSE: IBM) today announced joint front office solutions that are poised to transform the retail banking experience by enhancing customer interaction and collaboration across all types of delivery channels, such as branches, contact centers and self-service kiosks. The new modular solutions integrate front and back office systems with collaboration technologies such as Voice over IP (VoIP), streaming video, Web ...